Berst Consulting
Most organisations are building faster than ever. Few are building the right things.
We work with product and technology leaders to identify the right problems to solve, build the capability to solve them well, and govern delivery without slowing it down.
Where we come in
What we fix
We combine executive leadership experience, product thinking, organisational transformation, and human-centred coaching to help organisations create meaningful outcomes in the age of AI.
You have a strategy. Your teams aren't delivering it.
Many organisations struggle to connect strategic intent with delivery outcomes. We help leaders bridge that gap through product thinking, governance, operating models, and measurable outcomes.
You need advisors who've done the work, not theorists.
Unlike traditional strategy consultancies, we have hands-on experience leading and transforming product and delivery organisations.
Change that sticks because people bought in.
Lasting transformation starts with people. We combine coaching, leadership development, organisational design, and capability uplift to create sustainable change.
AI is moving fast. Most teams are guessing.
AI is changing how organisations operate. We help leaders discover opportunities, identify risks, and redesign products, teams, and operating models for the future.
Experience across leading organisations
Our consultants bring practical experience from senior product, delivery, transformation and leadership roles across organisations including:
Experience represented across our consulting team
70+
Years combined practitioner experience
100+
Organisations transformed
500+
Leaders and teams coached
Tier-1
Banks to high-growth startups
Services
Eight ways we can help
From opportunity discovery to operating model transformation — we meet your organisation where it is.
Opportunity Discovery & Problem Diagnosis
Identify the highest-value problems to solve before committing to solutions.
AI Readiness & Transformation
Assess your organisation's readiness and design a practical AI adoption roadmap.
Outcome-Based Advisory Engagements
Embedded advisory that bridges strategy and execution over weeks or months.
Leadership & Team Assessments
Evaluate team structures, leadership effectiveness, and operating models.
Delivery Foundations Uplift
Establish the delivery rhythms, metrics, and practices that create reliable output.
Executive Coaching & Delivery Advisory
One-on-one coaching for product and technology leaders navigating complex change.
Product Operating Model Adoption
Redesign how product, technology, and business collaborate to deliver outcomes.
Product & Agile Governance Design
Design governance frameworks that enable speed without sacrificing oversight.
Track Record
Organisations our consultants have supported
Corporate
- Intel
- KLM
- Nike
- L'Occitane
- News Limited
Government
- NSW Department of Education
- NSW Department of Communities and Justice
- NSW Department of Transport
- Victorian Department of Jobs, Skills, Industry and Regions
- WA Department of Communities
Financial Services
- Macquarie
- Toyota Finance Australia
- ANZ
- First Sentier
- Commonwealth Bank
Insurance
- Suncorp
- QBE
- HCF
- Zurich
Higher Education
- UNSW
- University of Sydney
- Curtin University
Workshops
Practical learning, real outcomes
Hands-on workshops that build the thinking, tools, and habits your team needs.
Product Strategy & Direction
Align leadership on product vision, AI opportunities, and strategic roadmaps.
Continuous Discovery
Build the habits, tools, and skills for ongoing customer and market discovery.
Leading Empowered Teams
Equip leaders to build autonomous, high-performing product teams.
Delivery Foundations
Establish the fundamentals of effective, predictable delivery.
Methodology
Thinking that drives results
Our approach draws on proven disciplines, adapted for the challenges and opportunities of the AI era.
How We Understand Customers
- Human-Centred Design
- Jobs to Be Done
- Product Management
How We Improve Organisations
- Agile
- Lean
- Systems Thinking
- Organisation Design
How We Lead in Complexity
- Intent-Based Leadership
- Data-Driven Decision Making
- AI-Native Product Thinking
Our Team
Experienced practitioners, not theorists
We bring decades of hands-on experience leading product, technology, and transformation across large organisations and high-growth companies.
Peter Lee
Founder & Principal Consultant
20+ years leading product, technology, and delivery transformation across finance, construction, and enterprise SaaS. Trusted advisor to CTOs, CIOs, and CPOs.
James Zhang
Strategy & Growth Consultant
Leadership coach and strategy advisor helping organisations build intentional capability and sustainable growth in complex environments.
Terry Haayema
Enterprise Transformation & Delivery Consultant
30+ years in agile transformation and enterprise delivery. International speaker, mentor, and President of the Sydney Agility Network.
Insights
Ideas worth reading
Discovering the Right Problems in the Age of AI
AI is making it cheaper than ever to build software. But the competitive advantage no longer lies in building speed — it lies in discovering which problems are worth solving in the first place.
Read article →Product Lines Are Strategy Made Visible
Product lines are not just a collection of systems or teams — they are a clear expression of business and product strategy, defining strategic arenas of value that guide investment decisions before they become team design decisions.
19 June 2026 · 9 min read
Product ManagementDiscovering the Right Problems in the Age of AI
AI is making it cheaper than ever to build software. But the competitive advantage no longer lies in building speed — it lies in discovering which problems are worth solving in the first place.
1 June 2025 · 5 min read
Operating ModelsHow to move from project to product
The shift from project-based delivery to product-led operating models requires more than renaming teams. It demands new structures, funding models, and leadership behaviours.
1 April 2025 · 2 min read
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