Legal
Privacy Policy
Last updated: June 2025
Who we are
Berst Consulting operates consulting.berst.io. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy, please contact us at info@berst.io.
What information we collect
We collect information you voluntarily provide when you:
- Submit the contact form (name, email address, organisation, role, and any details you choose to share)
- Book a consultation via our calendar tool
- Email us directly
We also collect limited technical data through analytics cookies (if you consent), including pages visited, time on site, and general location (country/city level). No personally identifiable information is collected via analytics.
How we use your information
We use the information you provide to:
- Respond to your enquiry or book a consultation
- Understand your needs so we can provide relevant assistance
- Improve our website and services based on aggregated usage data
We do not sell, trade, or otherwise transfer your personal information to third parties. We do not use your information for automated decision-making or profiling.
Legal basis for processing (GDPR)
Where applicable, we process your personal data on the following legal bases:
- Legitimate interests — responding to your enquiry and maintaining our business relationship
- Consent — for optional analytics cookies, which you can accept or decline
Data retention
We retain enquiry data for as long as is reasonably necessary to respond to and follow up on your request, typically no longer than 24 months. You may request deletion at any time.
Third-party services
We use the following third-party services:
- Google Analytics — website analytics (only activated with your consent). Governed by Google's Privacy Policy.
- Resend — email delivery for contact form submissions.
- Google reCAPTCHA — spam protection on our contact form.
- Calendly (optional) — online appointment scheduling.
Your rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent for analytics cookies at any time via the cookie preferences link in the footer
To exercise any of these rights, please contact us at info@berst.io.
Cookies
We use cookies to operate the site and, with your consent, to understand how visitors use it. For full details, see our Cookie Policy. You can manage your preferences at any time using the "Cookie preferences" link in the footer.
Security
We implement appropriate technical and organisational measures to protect your personal information. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.
Changes to this policy
We may update this policy from time to time. The updated date at the top of this page reflects the most recent revision. We encourage you to review this policy periodically.
Contact us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Berst Consulting
Email: info@berst.io
Website: consulting.berst.io